A New Approach TO Medical Education: Developments In Anatomy
Important Notice for CD-ROM users only
Frequently Asked Questions
Important Notice for Mac users who are considering upgrading to Mac OS X 10.7 ("Lion").
It has come to the attention of the support team that the release of Mac OS X 10.7 ("Lion") in July 2011, has rendered all releases of an@tomedia inoperable.
Unfortunately fundamental changes have been made to the operating system, which prevent an@tomedia running correctly. The an@tomedia team is committed to finding a solution to this issue, but cannot at this stage provide an estimate as to when that solution might be available.
In the short-term, we recommend the following options:
Thank you for your understanding and continued support of an@tomedia.
This CD-ROM will work on both Macintosh and IBM PC and Compatible computers.
Put the CD-ROM into your CD-ROM drive.
If you have the Windows Autoplay feature enabled, an@tomedia will start automatically.
If it does not start automatically, go to the Start Menu and select "Run..."
To load an@tomedia, type "d:\anatomedia.exe", where "d:" is the letter of your CD-ROM drive.
Macintosh (OS9 and OSX) Instructions:
Put the CD-ROM into your CD-ROM drive.
When the an@tomedia icon appears on the desktop, double click on it to start the program.
Macintosh (OS8.6) Instructions:
Put the CD-ROM into your CD-ROM drive.
Open the an@tomedia folder. Double click the file "an@tomedia" to start the program.
Please note you must have the latest version of CarbonLib installed for an@tomedia to run correctly.
The Launch Menu:
The first screen to load is the Launch Menu. Most of the time you will just want to click the "Launch an@tomedia" button. If your system configuration does not meet an@tomedia's requirements, you will be informed and instructed how to fix the problem(s).
The other options available are:
Go to anatomedia website: This will launch your browser and connect you to www.anatomedia.com
Install QuicktTme: This will check your current installation and tell you if you need to install QuickTime.
Troubleshooting: This takes you to a section that describes how to deal with common problems people have getting an@tomedia to run.
System Info: This displays a summary of your system's configuration
Exit: Quits the launcher.
I am using Windows Vista, and an@tomedia no longer runs. How do I get it to work?
Some people have been unable to get an@tomedia working on a computer running Windows Vista. Here are some instructions to get it working:
You should now be able to run the an@tomedia program by double-clicking the anatomedia icon.
I'm using an Intel Mac now, and an@tomedia no longer runs. How do I get it to work?
Older versions of an@tomedia were created to work under Classic mode, which is support by Classic Macs and PPC Macs. However, Intel Macs are unable to run Classic applications.
However, we have prepared a program which will allow you to continue using an@tomedia on Intel Macs. To get this running:
When I click on "Launch anatomedia" I get a big red cross next to the words "QuicktTime Version" and a message which says, "To correct the Quicktime error, please return to the launch menu and click on the "Install Quicktime" button." What does this mean and what should I do?
QuickTime 5.02 or higher is required for an@tomedia to run correctly. If you try and run the program without a valid version of QuickTime an error message will display and you will need to install QuickTime to rectify the problem. You can also manually install QuickTime by running the QuickTime installer in the Install folder (refer to next item).
I tried to install QuickTime but nothing happened. Can I do a manual installation?
QuickTime installation from within
an@tomedia may fail when your machine is low on memory. You can manually
install QuickTime to get around this problem. The installer is located within
the "Install" folder on the CDROM*.
Open the folder called QuickTime and then double-click the file called "QuickTimeInstaller.exe"
Open the folders called "QuickTime" and then "OS9". Double-click the file called "QuickTime Installer".
MacOS X (10.0, 10.1):
Open the folders called "QuickTime" and then "OSX". Double-click the file called "QuickTime.pkg".
MacOS X (10.0, 10.1):
Open the folders called "QuickTime" and then "OSXj". Double-click the file called "QuickTime.pkg".
* The CD includes installers for QuickTime 6.5. The latest version of the QuickTime installer can always be downloaded from http://www.apple.com/quicktime/download.
When I load the program I get an error about my Colour settings. What should I do?
Because an@tomedia uses many high quality, high colour photos you need to set your computer monitor to display at 16-bit or thousands of colours. This can be achieved by using the Monitors or the Monitors and Sound Countrol Panel on the Macintosh or the Display Control Panel on the PC.
When I load the program I get an error about my screen resolution. What should I do?
an@tomedia requires that your computer monitor display is set at 800*600 pixels or higher. Use the Monitors or the Monitors and Sound Control Panel on the Macintosh or the Display Control Panel on the PC to set this resolution.
When I try to play QuickTime movies the audio breaks up and I can't really understand what is being said. What should I do?
The default installation of QuickTime is not compatible with some systems. In order to get audio to play back correctly you need to alter the size of the QuickTime playback buffers. This process is described in detail in the Apple Technical Information Library at: http://docs.info.apple.com/article.html?orig=til&artnum=24381
When I try to scroll text in (for example) the index it scrolls very slowly. Is there anything I can do to make it faster?
The text in the index is automatically anti-aliased, which can slow scrolling down a little. Some modern operating systems employ anti-aliasing or font-smoothing, for all fonts that appear on the screen. If you have this option turned on for your computer, you will effectively be double anti-aliasing your fonts. You should turn off any font-smoothing before running an@tomedia.
When I change from one perspective to another I get a message like "The file 61.cst is not a Director file." What's causing this and how do I fix it?
This error appears to be a memory related issue. It has been witnessed only on machines running MacOS 8.x with Virtual Memory enabled. It appears that disabling Virtual Memory makes the problem disappear. Performing a clean install of the Operating System also alleviates the problem, implying that an OS corruption is causing the problem. If you do encounter this problem please email support and we will assist you to work around it.
When I load the program on my PC the text doesn't display properly. Why?
If you are running an@tomedia on Windows NT, 2000 or XP as a restricted user, fonts may not be displayed correctly. The solution is to run as a Power User or Administrator. See http://www.macromedia.com/support/director/ts/documents/font_embed_win2k.htm
When I insert the CD on my computer a message appears: "Access denied: please log in with administrator priveleges and try again". What should I do?
This message appears because the CD is attempting to enable its license management mechanism under Windows NT, XP, 2000 or above. A person with administrator access will need to log on to that machine and run An@tomedia once. After this, you should be able to access the CD.
I receive a 'Please insert the correct CD-ROM' error message when running an@tomedia. What should I do?
This problem is related to the copy-protection mechanism used in an@tomedia. Microsoft has posted an article that addresses this problem.
What are the system requirements for an@tomedia?
The requirements for the Abdomen,Back, General Anatomy, Pelvis, Thorax and Upper Limb CDs are as follows:
Minimum PC Requirements:
Minimum Macintosh Requirements:
* Note that an@tomedia will run on slower CPU's and machines with less memory, but performance is not adequate for common use.
I have a support question that is not covered in the Troubleshooting section. Where can I get email support for an@tomedia?
To receive technical support for an@tomedia please send an email to email@example.com. Be sure to include as many details about the problem as possible, including a full description of the computer you are running the program on.
I'm thinking of purchasing a site license. How do I install and manage a site license version of an@tomedia?
You have several options when it comes to installing and managing your 10-user site licence:
Does an@tomedia run on MacOS X?
The latest editions of the Abdomen, Back, General Anatomy, Pelvis, Thorax and Upper Limb modules as well as the site licence version will run on MacOS X. However, the Back, General Anatomy and Pelvis modules have text formatting problems on MacOS X 10.5 and later.
Does an@tomedia run on MacOS X 10.6 (aka Snow Leopard)?
The latest editions of all modules will run under MacOS X 10.6, however the Back, General Anatomy and Pelvis modules have text formatting problems.
Can I use the images for teaching or research presentations?
Yes. Use of images for educational presentations is permitted, provided
they are acknowledged as follows:
Images Copyright Anatomedia Pty Ltd: www.anatomedia.com.
Images can be captured on a PC using the Alt-Print Screen (held down together) keys; this will copy the image to the clipboard. You can then paste this into a Word document. On a Macintosh, hold down the Apple (Command) Key +Shift+4 then press Spacebar; the image will be saved as a file on your hard drive.
If you wish to use use images for commercial purposes, please contact firstname.lastname@example.org
How do I exit An@tomedia temporarily to work in another program (without closing it)?
On a PC, hold down the Alt and Tab keys together. On a Mac, hold down the Apple (Command) and Tab keys together.
How do I send feedback to the an@tomedia team?
If you have comments about the website please email email@example.com. Any other (non-support related) feedback or enquiries should be directed to firstname.lastname@example.org.
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